Privacy Policy

Privacy Policy

Effective Date: January 1, 2023

Last updated Date: November 16, 2024

This privacy notice is provided by bithaus.tech, Unipessoal Lda ("we," "us," or "our") formerly known as João Pedro Silveira, Unipessoal Lda. All references to the former name in previous agreements, communications, or legal terms refer to the same legal entity, which has now been rebranded as bithaus.tech, Unipessoal Lda.

We are a company registered in Portugal with the VAT number PT516922769.

We operate the applications listed on this link, this website, as well as any other related products and services that refer or link to this Privacy Policy (the "Privacy Policy").

This Privacy Policy describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Download and use our mobile applications, or any other application of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

This Privacy Policy applies to all bithaus.tech, Unipessoal Lda Services.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@bithaus.tech.


1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Sensitive Information. We do not process sensitive information.

Payment Data. We do not collect any data related to the process of payment. All payment data is stored and Managed by Apple App Store. You may find their privacy notice link(s) here: https://www.apple.com/legal/privacy/data/en/app-store/.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

  • Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services (eg. display your speed or your location on the map). If you wish to change our access or permissions, you may do so in your device's settings, however doing so may prevent our Services to operate correctly.
  • Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's and other features. If you wish to change our access or permissions, you may do so in your device's settings.
  • Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model. If you are using our application(s), we may also collect information about your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.
  • Usage and Consumption Data. We may share consumption data with Apple through the Send Consumption Information API to enhance the refund process. This data includes information relevant to Apple’s review of refund requests, as outlined in Apple’s Privacy Policy. Apple retains this data only as long as necessary to fulfill this purpose and may share it with service providers who act on their behalf, partners, or others at the user’s direction, but not for marketing purposes.

Our suppliers. We may receive information about you from our partners where our ads are published on a partner’s service (in which case they may pass along details on a campaign’s success). We may receive information about you from our analytics service providers to help us measure traffic and usage trends with data they collect through our Services in accordance with their own privacy policies. A list of the analytic third partners parties that operate in our Services can be found in the Appendix A below.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps" ), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.


2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver targeted advertising to you. We may process your information to develop and display personalised content and advertising tailored to your interests, location, and more.
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.


3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

  • Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
  • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
  • Develop and display personalized and relevant advertising content for our users
  • Analyze how our Services are used so we can improve them to engage and retain users
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent).

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

  • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
  • For investigations and fraud detection and prevention
  • For business transactions provided certain conditions are met
  • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
  • For identifying injured, ill, or deceased persons and communicating with next of kin
  • If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
  • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
  • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
  • If the collection is solely for journalistic, artistic, or literary purposes
  • If the information is publicly available and is specified by the regulations


4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. The categories of third parties we may share personal information with are as follows:

  • Ad Networks
  • Data Analytics Services

We also may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.


5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.


6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Data shared with Apple through the Send Consumption Information API is retained by Apple only for the duration necessary to fulfill the purpose of processing refund requests. For details on Apple’s retention policies, refer to their Privacy Policy and the Apple Platform Security Guide.


7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section 10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you have questions or comments about your privacy rights, you may email us at support@bithaus.tech.


8. DO CALIFORNIA AND VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California or Viriginia, you are granted specific rights regarding access to your personal information.

Residents of California and Virginia may have statutory rights under state comprehensive privacy law including the rights specified below.

  • Right to request the categories of Personal Information collected about you. We will provide, where relevant and required by law, the types of data we collect.
  • Right to request the categories of sources from which your Personal Information is collected. We will provide, where relevant and required by law, the types of tools and organizations we use to collect data.
  • Right to request the business or commercial purpose for collecting your Personal Information. We will provide, where relevant and required by law, the purposes to collect data.
  • Right to request the categories of third parties to whom Personal Information is disclosed, and the categories of Personal Information disclosed. We will provide, where relevant and required by law, information regarding the other organizations that may receive your Personal Information.
  • Right to request the specific pieces of Personal Information collected about you. We will provide, where relevant and required by law, your Personal Information.
  • Right to request that Personal Information collected about you be deleted. We may keep Personal Information for legal reasons but will accommodate deletion requests when required. Please be aware that erasing some Personal Information may affect your ability to use our Services.
  • Request that your inaccurate Personal Information be corrected. If you believe your Personal Information is not correct you may provide Personal Information to replace the erroneous data.
  • Request that we do not sell or share your Personal Information. Each state may interpret a “sale” of Personal Information differently, however, if you are a resident of the states above or Nevada and request that your Personal Information not be sold we will honor that request. Individuals in California may request their information not be shared with any third party.

To exercise these rights, you can contact us by email at support@bithaus.tech, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.


9. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.


10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at support@bithaus.tech


11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please mail us at support@bithaus.tech


APPENDIX A: ANALYTICS AND OTHER SERVICE PROVIDERS
We use your information to perform our own analytics and to enable analytics provided by third parties and other essential functions. We use analytical information for supporting business analysis and operations, business intelligence, product development, improving our Services, personalising content, providing advertising, and making recommendations. In order to learn about how your information is used by our advertisement and analytics service providers, you can follow the hyperlinks in the list below to each provider’s privacy notice.

  • Amplitude: Amplitude is an analytics service provided by Amplitude Inc. (USA) For more information on the privacy practices of Amplitude, please visit the Amplitude Privacy Policy or write to Amplitude at privacy@amplitude.com.
  • Appodeal: Appodeal is an advertising service provided by Appodeal, Inc. (US).

    For more information on the privacy practices of Appodeal, please visit the Appodeal Privacy Policy: https://appodeal.com/privacy-policy/

  • Google Firebase: Google Firebase is an analytics service provided by Google Inc. For more information on how Firebase uses the collected information, please visit the Privacy Policy of Google Privacy Policy
  • Google Analytics: Google Analytics is an analytics service provided by Google Inc. For more information on how Google Analytics uses the collected information, please visit the Privacy Policy of Google Privacy Policy
  • Sentry: Sentry (Functional Software, Inc., USA) is a real-time error tracking, which gives us the insight needed to reproduce and fix crashes. Refer to Privacy Policy 
  • Setapp: Setapp is a subscription-based platform for macOS, iPadOS and/or iOS devices that allows You to access and download computer and/or mobile applications from selected developers, as well as its website www.setapp.com. Refer to Setapp Privacy Policy 
  • RevenueCat: RevenueCat is a service used to verify App Store receipts, process subscription purchases, restore previous purchases and sync purchase status between devices signed into your Apple ID. RevenueCat provides us with data on when a user first used the app and with information about purchased subscriptions. This information is linked to an anonymous App User ID. RevenueCat does not have access to any Personal Information. Refer to RevenueCat Privacy Policy